QuoteLens is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our B2B quote analysis service.
1. What Data We Collect
Account Information
- Email address: Used for account creation and notifications
- Name: To personalize your experience
- Login data: Session tokens for secure authentication
Quote Documents
- Uploaded PDFs: Your sales quotes for analysis
- Quote text: Content pasted directly into the platform
- Extracted data: Product names, values, terms, and procurement metrics
Usage Data
- Analytics: Pages visited, features used, upload frequency
- Device info: Browser type, operating system, IP address
2. How We Use Your Data
Quote Analysis
Your uploaded quotes are sent to our AI analysis engine (powered by Anthropic Claude) to extract procurement insights. The analysis generates:
- Kraljic matrix placement
- SWOT analysis from the buyer's perspective
- Porter framework competitive analysis
- Procurement recommendations
Service Improvement
We analyze aggregated usage patterns to improve QuoteLens features and performance. Individual quotes are not used for training AI models without your explicit consent.
Communication
We may email you about:
- Service updates and new features
- Security alerts or account issues
- Product tips and best practices
3. Data Retention
Quote Storage
Your quotes are stored in our secure database for as long as you maintain your account. This allows you to access your analysis history and track quote improvements over time.
Deletion Rights
You can delete individual quotes or your entire account at any time:
- Delete a quote: Contact support to remove specific uploads
- Delete your account: All your data (quotes, analysis, account info) will be permanently deleted within 30 days
4. Data Security
Encryption
- In transit: All data is encrypted using TLS/SSL (HTTPS)
- At rest: Quote data is stored in encrypted PostgreSQL databases
Access Control
- Only authenticated users can access their own quotes
- QuoteLens staff have limited access for support and debugging
- AI analysis is performed through secure API calls (no human review)
Third-Party Services
We use trusted partners to operate QuoteLens:
- Anthropic Claude: AI-powered quote analysis (data processed but not stored)
- Render: Cloud hosting infrastructure
- Neon: PostgreSQL database hosting
5. Your Rights (GDPR Compliance)
If you're in the EU/EEA, you have the following rights:
- Right to access: Request a copy of all your data
- Right to rectification: Correct inaccurate information
- Right to erasure: Delete your account and data
- Right to data portability: Export your quotes and analysis in JSON format
- Right to object: Opt out of marketing emails (analysis emails cannot be opted out)
To exercise these rights, email us at support@polsia.com with "QuoteLens Privacy Request" in the subject line.
6. We Don't Sell Your Data
We will never sell, rent, or trade your quote data or personal information to third parties.
Your proprietary B2B quotes contain sensitive business information. We treat them with the same confidentiality you would expect from a professional procurement consultant.
7. Cookies & Analytics
Essential Cookies
- Session cookies: Keep you logged in (required for service)
- Security cookies: Prevent unauthorized access
Analytics Cookies
- Polsia Analytics: Tracks page views and feature usage
- No third-party advertising cookies
8. Changes to This Policy
We may update this privacy policy as QuoteLens evolves. Changes will be posted on this page with an updated "Last Updated" date.
For significant changes (e.g., new data collection practices), we'll notify you via email.
9. Contact Us
If you have questions about this privacy policy or how we handle your data:
- Email: support@polsia.com
- Subject line: "QuoteLens Privacy"
We'll respond within 2 business days.